Cancellation and Refund Policy

We want you to love what you ordered. If something isn’t right, here’s how we can help:

Order Cancellation

  • Orders can be cancelled before dispatch. Please email us at obaycare@gmail.com within 12 hours of placing the order.

  • Once shipped, the order cannot be cancelled.

Return/Exchange Policy

Due to the personal nature of skincare products, we do not accept returns unless:

  • You received the wrong item

  • The product was damaged in transit (exchange will be given within 3-4 days)

In such cases, please:

  • Contact us within 48 hours of delivery

  • Share unboxing video or photos as evidence

Refund Process

  • Refunds (if approved) will be credited within 7-10 business days to original payment method.

Non-Returnable Items

Products that have been opened or used cannot be returned.

Contact Us

For cancellation, exchange, or refund queries: Email: obaycare@gmail.com
Phone: +91-9728092930

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