Return Policy

Due to the personal nature of skincare products, we do not accept returns unless:

  • You received the wrong item

  • The product was damaged in transit

In such cases, please:

  • Contact us within 48 hours of delivery

  • Share unboxing video or photos as evidence

If three days have passed since your purchase, you will not be offered return, exchange or refund of any kind. In order to become eligible for a return or an exchange, 

(i) the purchased item should be unused and in the same condition as you received it,

(ii) the item must have original packaging, 

(iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. 

If you need to place a return / exchange request for an eligible product/ item (as applicable) you need to send us an email on obaycare@gmail.com. Return will be given in 4-5 days.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. 

Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies and refund will be credited in 7-10 business days to original payment method.

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